Feel free to visit any of our locations.
Feel free to visit any of our locations.
When buying a car, many people look to Consumer Reports as the last word on quality, cost and consumer satisfaction. Or, when seeking a new physician, they carefully examine the doctor's credentials, board certification, hospital affiliation, experience and specializations. Yet when considering a home-and community-based rehabilitation program, do you even know how to evaluate it or to whom to turn for answers?
Most people, including many referring health care professionals, don't. That's why there's CARF - the Commission on Accreditation of Rehabilitation Facilities. CARF is considered the gold standard, the premiere accrediting body for rehabilitation programs: facilities that are CARF accredited must meet stringent international standards. The most interesting thing about CARF, however, is that it is a voluntary accreditation. This means that organizations seeking CARF accreditation spend their own time, money and efforts to undergo the in-depth assessment and review that the organization demands. Why do all this when home and community rehabilitation programs are not required by law to be accredited?
Basically, CARF assures our consumers that this is a specialty that values them so much that it has voluntarily agreed to adhere to vigorous standards and open the specialty up to intense scrutiny.
An independent, not-for-profit accrediting body, CARF provides accreditation not just for rehabilitation but for other human services as well, including employment, child and family, and aging. All shares the same approach that of being in partnership. This means that the survey process is not centered on inspection but rather on consultation, where the CARF survey team works with the provider to improve service resources and outcomes.
CARF sees itself as a catalyst for enhancing the quality of life of the persons served by CARFaccredited organizations. In fact, consumers play an active and vital role in the entire accreditation process, from helping to develop and apply the national performance standards to giving input on the quality of services received by individual rehabilitation programs. In doing so, CARF casts a wide net, placing particular emphasis on diversity and cultural competence in all CARF activities and associations. This contributes to what CARF sees as its core values: ensuring that all people have the right to be treated with dignity and respect; that all people have
access to needed services that achieve optimum outcomes; and that all people are empowered to exercise informed choice.
CARF standards are continually developed and revised through a series of leadership panels, national advisory committees, focus groups and field reviews relying heavily on active involvement at all levels by persons served.
During the survey process itself, what does CARF look at? Everything!! Surveyors scrutinize our clinical practices, business practices, policies and procedures, market and strategic planning, retention and recruitment efforts, quality assurance, safety standards, committee meeting minutes, advocacy initiatives in the community, employee credentialing, and information management. CARF pays particular attention to the latter. They are interested in how we collect data and how we use it to improve services and provide durable outcomes for our consumers. In addition, when the surveyors are on-site at each location, they spend time speaking with everyone involved in the rehabilitation process. They will talk with external sources, including
case manager, a referrer and several clients and their families. There is only one way to prepare for a CARF survey: to build the CARF standards into everything you do.
CARF offers several levels of accreditation, the highest being the Three-Year Accreditation. This indicates that the provider is meeting or exceeding CARF standards and will not need to be reviewed again for another three years. High Hope Employment Services, Inc. has received this accreditation for nine consecutive three-year terms since 1990. The second level is the One - Year Accreditation, which indicates that while there are still some existing deficiencies in conforming to CARF standards; the program shows capability and commitment toward correcting the deficiencies and making progress. The third level is known as Provisional Accreditation, which means the provider is still functioning at the One -Year level the following year, and has one year
to correct the deficiencies and meet CARF standards or it will receive an outcome of non-accreditation.
For more information regarding CARF please visit their website at www.carf.org
Because High Hope Employment Services, Inc. is committed to promoting strong business ethics and accountability within the company, we are very focused on corporate compliance. Compliance basically has to do with following the law. The mission of our compliance team is to promote and monitor compliance with applicable laws, rules and regulations. This includes regulations governing federal and state healthcare programs, fraud and abuse matters, ethics, privacy and security requirements and corporate governance.
Having a strong compliance program helps our company maintain its commitment to being an honest and responsible provider by identifying and preventing illegal and unethical conduct; improving the quality and consistency of patient care; creating a structure for employees to report potential problems; and developing procedures for prompt and thorough investigation of misconduct.
High Hope Employment Services, Inc. is a not-for-profit community facility that provides selected services to individuals with disabilities and homelessness. HHES, Inc. is committed to providing effective and efficient services to our community. The HHES, Inc. Mission is to provide individuals and families who are affected by economic decline, disability, or homelessness, with the opportunity to work, live, and socialize in their community. The HHES, Inc. Vision is working together to meet the needs of our consumers. In order to achieve its Mission and Vision, HHES, Inc. is committed to maintaining a work environment that promotes integrity and trust in order that its employees and agents may perform their tasks with the highest ethical standards. These ethical standards require strict adherence to all applicable laws and regulations. In order to avoid any violations of laws and regulations, a formal Corporate Compliance Program has been implemented at HHES, Inc. This Corporate Compliance Program is a part of HHES, Inc.'s continuing effort to improve quality and performance. Corporate Compliance means that everyone associated with HHES, Inc. will try to understand all legal and other requirements that relate to their positions and comply with them. (Regulations published by the Center for Medical Services (“CMS”), and other federal or state agencies). Any deviations are to be reported to a supervisor, the Compliance Officer or the Executive Director so that they can be dealt with appropriately. If you have a question or concern, please call the Compliance Officer at (660) 445-2158 and/or the Executive Director at (660) 265-4614.
Confidentiality due to the nature of our organization, many issues and problems brought up in this office must remain confidential at all times. Failure to keep things in this office confidential will result in disciplinary action!
Attire this is a professional organization and each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation.
Courtesy it is important for all employees to be customer and service oriented and to treat customers, co-workers, and the public in a courteous and respectful manner at all times. Employees not showing courtesy and respect will face disciplinary action.
Misappropriation this organization is not-for-profit and as such, extreme care must be taken with our funds and property. Organizational funds and property may not be used for personal use. Reimbursements for expenses paid for by the employee must be properly documented! Gifts of monetary value of significance cannot be accepted for work done as part of your employment with High Hope.
Behavior High Hope expects professional behavior at all times. This includes tact in dealings with consumers, staff members, affiliates, case managers, guardians, caregivers, other employees, board members, and the public. This could include criticism of the organization or staff at official functions outside the office.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
This notice is to explain the rules around the privacy of your own medical/health records and our legal duties on how to protect the privacy of your medical/health records that we create or receive. Generally, we are required by law to ensure that medical/health information that identifies you is kept private. We are required by law to follow the terms of the notice that are the most current.
This notice will explain:
This notice applies to the medical/health records that are generated in or by HHES, Inc. The terms "medical" and "medical/health" in this Notice means information about your physical or mental condition which make you eligible for our services, or which arise while we are serving you. For example, this may include psychological tests, psychiatric assessments or medical or social assessments.
We may obtain, but we are not required to, your consent for the use or disclosure of your protected health information for treatment, payment or health care operations. We are required to obtain your authorization for the use or disclosure of your information for other specific purposes or reasons. We have listed some of the types of uses or disclosures below. Not every possible use or disclosure is covered, but all of the ways that we are allowed to use and disclose information will fall into one of the categories.
If you have any questions about the content of this Notice of Privacy Practices, or if you need to contact someone at HHES, Inc. about any of the information contained in this Notice of Privacy Practices, the contact person is the Co-Privacy Officers or designee:
Bevan Flynn, Co-Privacy Officer
2819 South Halliburton
Kirksville, MO 63501
Andrea Rowland, Co-Privacy Officer
611 W. Third Street, Ste. 1
Milan, MO 63556
In addition to employees, staff and other HHES, Inc. personnel, the following people will also
follow the practices described in this Notice of Privacy Practices:
The entities that make up the organized health care arrangements for HHES, Inc. are, but not
Department of Mental Health
Department of Elementary and Secondary Education
Social Security Administration
Doctors and Hospitals
Preferred Family Health Care
Division of Probation and Parole
Division of Senior & Social Services
Division of Aging
Division of Employment Security
North Central Mental Health
These entities are considered part of HHES, Inc.’s "Organized Health Care Arrangements" and should follow the terms of this Notice of Privacy Practices. In addition, individuals and providers who are in the Organized Health Care Arrangement may share medical information with each other about HHES, Inc. consumers they serve in common for the purpose of treatment, payment, or health care operations as those terms are described later in this Notice of Privacy Practices.
The following categories describe different ways that we use and disclose medical/health information. For each category of uses or disclosures we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.
Use and Disclosure of Medical Information
We can use or disclose medical information about you regarding your treatment, payment for services, or for organizational operations, and we will make a good faith effort to have you acknowledge your copy of the Notice of Privacy Practices. Treatment We may use medical information about you to provide you with treatment or services. We may disclose medical information about you to qualified mental health professionals, or OMHP’s; qualified mental retardation professionals or QMRP’s; or to qualified counselors; or, technicians,
medical students or residents, or other organizational personnel, volunteers or interns who are involved in providing services for you at the facility, or interpreters needed in order to make your treatment accessible to you. For example, your treatment team members will internally discuss your medical/health information in order to develop and carry out a plan for your services. Different departments of the organization also may share medical/health information about you in order to coordinate the different things you need, such as prescriptions, medical tests, special dietary needs, respite care, personal assistance, day programs, etc. We also may disclose medical/health information about you to people outside the organization who may be involved in your medical care after you leave the organization, such as our organized health care
arrangement members or others we use to provide services that are part of your care, but only the minimum necessary amount of information will be used or disclosed to carry this out.
We may use and disclose medical/health information about you so that the treatment and services you receive from our organization may be billed to and payment may be collected from you, an insurance company or a third party. For example, we may need to provide your insurance plan information about psychiatric treatment or habilitation services you received from the organization so your insurance plans, or any applicable Medicaid or Medicare funds, will pay us for the services. We may also tell your insurance plan or other payor about a service you are going to receive in order to obtain prior approval or to determine whether the service is covered. In addition, in order to correctly determine your ability to pay for services, we may disclose your
information to the Social Security Administration, the Division of Employment Security, or the Department of Social Services.
Health Care Operations
We may use and disclose medical/health information about you for organizational operations. These uses and disclosures are necessary to run the organization and make sure that all of our consumers receive quality care. For example, we may use medical/health information for quality improvement to review our treatment and services and to evaluate the performance of our staff in caring for you. We may also combine medical information about many organizational consumers to decide what additional services the organization should offer, what services are not needed, and whether certain new treatments are effective. We may also disclose information to doctors, nurses, technicians, medical students and residents, and other facility personnel as listed above for review and learning purposes. We may also combine the medical/health information
we have with medical/health information from other facilities to compare how we are doing and see where we can make improvements in the care and services we offer. It may also be necessary to obtain or exchange your information with the Department of Mental Health, the Department of Elementary and Secondary Education, the Department of Social Services, Vocational Rehabilitation, the Office of State Courts Administrator, or other Missouri state agencies or interagency initiatives, such as the Juvenile Information Governance Commission, or
System of Care initiatives. Or, we may remove information that identifies you from this set of medical information so others may use it to study health care and health care delivery without learning the identity of specific consumers. This may be in the form of providing information to our regional advisory councils or state advisory councils or planning councils.
Uses and Disclosures of Medical/Health Information That Do NOT Require Your Consent or Authorization:
We can use or disclose health information about you without your consent or authorization
We can also use or disclose health information about you without your consent or authorization for:
We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or services with the organization.
Treatment Alternatives and Health-Related Benefits and Services
We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives or health-related benefits or services that may be of interest to you.
Individuals Involved in Disaster Relief
Should a disaster occur, we might disclose medical information about you to any agency assisting in a disaster relief effort so that your family can be notified about your condition, status, and location.
As Required By Law
We will disclose medical/health information about you when required to do so by federal, state, or local law.
To Avert a Serious Threat to Health or Safety
We may use and disclose medical/health information about you when necessary to prevent serious threat to the health and safety of you, the public, or any other person. However, any such disclosure would only be to someone able to help prevent the threat.
Organ and Tissue Donation
If you are an organ donor, we may release medical/health information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation and transplantation.
Military and Veterans
If you are a member of the armed forces, we may release medical/health information about you as required by military command authorities. We may also release medical information about foreign military personnel to the appropriate foreign military authority.
When disclosure is necessary to comply with Workers’ Compensation laws or purposes, we may release medical/health information about you for workers’ compensation or similar programs. These programs provide benefits for work-related injuries or illness.
Public Health Risks
We may disclose medical/health information about you for public health activities. These activities generally include the following: to prevent or control disease, injury or disability; to report births and deaths; to report child abuse or neglect; to report reactions to medications or problems with products; to notify people of recalls of products they may be using; to notify a person who may have been exposed to a disease or may be at risk for contracting or spreading disease or condition; to notify the appropriate governance authority if we believe a consumer has been the victim of abuse, neglect or domestic violence. We will only make this disclosure if you agree or when required or authorized by law.
Health Oversight Activities
We may disclose medical/health information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.
Lawsuits and Disputes
If you are involved in a lawsuit or a dispute, we may disclose medical/health information about you in response to a court or administrative order.
We may release medical/health information if asked to do so by a law enforcement official; however, if the material is protected by 42 CFR Part 2 (a federal law protecting the confidentiality of drug and alcohol abuse treatment records), a court order is required. We may also release limited medical/health information to law enforcement in the following situations: (1) about a consumer who may be a victim of a crime if, under certain circumstances, we are unable to obtain the consumer’s agreement; (2) about a death we believe may be the result of criminal conduct; (3) about criminal conduct at a location owned, operated, or leased by the
organization; (4) about a consumer where a consumer commits or threatens to commit a crime on the premises or against program staff (in which case we may release the consumer’s name, address, and last know whereabouts); (5) in emergency circumstances, to report a crime, the location of the crime or victims, and the identity, description and/or location of the person who committed the crime; and (6) when the consumer is a forensic consumer and we are required to share with law enforcement by Missouri statute.
Coroners, Medical Examiners and Funeral Directors
We may release medical/health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release medical/health information about consumer of our organization to funeral directors as necessary to carry out their duties.
National Security and Intelligence Activities
We may release medical information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized law.
Protective Services and Intelligence Activities
We may disclose medical information about you to authorized federal officials so they may conduct special investigations or provide protection to the President and other authorized persons or foreign heads of state.
If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release medical/health information about you to the correctional institution or law enforcement official if the release is necessary (1) for the institution to provide you with health care; (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.
You have the following rights regarding medical information we maintain about you:
Right to Inspect and Copy
You have the right to inspect and copy your medical/health information with the exception of psychotherapy notes and information compiled in anticipation of litigation. To inspect and copy your medical/health information, you must submit you request in writing to HHES, Inc.’s Privacy Officer or designee. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request. We may deny your request to inspect and copy in certain limited circumstances. If you are denied access to your medical/health information because of a threat or harm issue, you may request that the denial be reviewed. Another licensed health care professional chosen by the organization will review your
request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.
Right to Request an Amendment
If you feel that medical/health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for the organization. Requests for an amendment must be made in writing and submitted to the Privacy Officer or designee. You must provide a reason to support your request for an amendment. We may deny your request if it is not in writing or if it does not include a reason supporting the request. In addition, we may deny your request if you ask us to amend information that:
Right to an Accounting of Disclosures
You have the right to request an "accounting of disclosures", a list of the disclosures made by the organization of your medical/health information. To request an accounting of disclosures, you must submit your request in writing to HHES, Inc.’s Privacy Officer or designee. Your request must state a time period which may not go back more than six years and cannot include dates before April 14, 2003. Your request should indicate in what form you want the list (for example, on paper or electronically). The first list you request within a twelve-month period will be free. For additional lists in a twelve-month period, we may charge you for the cost of providing the
list. We will notify you what that cost will be and give you an opportunity to withdraw or modify your request before you are charged. There are some disclosures that we do not have to track. For example, when you give us an authorization to disclose some information, we do not have to track that disclosure.
Right to Request Restrictions
You have the right to request a restriction or limitation on the medical/health information we use or disclose about you for treatment, payment or health care operations. For example, you could ask that we not use or disclose information about your family history to a particular community provider. We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. To request a restriction on the use or disclosure of your medical/health information for treatment, payment, or health care operations, you must make your request in writing to the organization’s Privacy Officer or designee. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply (for example, disclosures to your spouse).
Right to Request Confidential Communications
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing to the organization’s Privacy Officer or designee. Your request must specify how or where you wish to be contacted. We will not ask you the reason for your request and will accommodate all reasonable requests.
Right to a Paper Copy of This Notice
You have the right to a paper copy of this notice even if you have agreed to receive the notice electronically. You may ask us to give you a copy of this notice at any time by contacting the organization’s Privacy Officer or designee.
If you wish to exercise any of these rights, please contact:
Bevan Flynn, Co-Privacy Officer
2819 South Halliburton
Kirksville, MO 63501
Andrea Rowland, Co-Privacy Officer
611 W. Third Street, Ste. 1
Milan, MO 63556
We reserve the right to change this notice. We may make the revised notice effective for medical/health information we already have about you as well as any information we receive in the future. We will post a copy of the current notice in each location owned, operated, or leased by HHES, Inc. The notice will contain on the first page, in the top right-hand corner, the effective date. In addition, each time you are admitted or apply for services, we will offer you a copy of the current notice in effect.
If you believe your privacy rights have been violated,
To file a complaint with our organization, contact our Privacy Officers or designee, at the following address and telephone number:
Bevan Flynn, Co-Privacy Officer
2819 South Halliburton
Kirksville, MO 63501
Andrea Rowland, Co-Privacy Officer
611 W. Third Street, Ste. 1
Milan, MO 63556
All complaints must be submitted in writing. You will NOT be penalized for filing a complaint.
Uses or disclosures not covered in this Notice of Privacy Practices will not be made without your written authorization. If you provide us written authorization to use or disclose information, you can change your mind and revoke your authorization at any time, as long as it is in writing. If you revoke you authorization, we will no longer use or disclose information. However, we will not be able to take back any disclosures that we have made pursuant to your previous authorization.
High Hope Employment Services, Inc.
Homeless Management Information System (HMIS)
Privacy and Security Notice
A written copy of this Policy is available to all who request it.
It is also available on this agency’s web site.
The Homeless Management Information System (HMIS) was developed to meet a data collection requirement made by the United States Congress and the Department of Housing and Urban Development (HUD). Congress passed this requirement in order to get a more accurate count of individuals who are homeless and to identify the need for and use of different services by those individuals and families. We are collecting statistical information on those who use our services and report this information to a central data collection system.
In addition, many agencies in this area use HMIS to keep computerized case records. This information may be provided to other HMIS participating agencies. The information you may agree to allow us to collect and share includes basic identifying demographic data, such as name, address, phone number and birth date; the nature of your situation and the services and referrals you receive from this agency. This information is known as your Protected Personal Information or PPI. All agencies using the HMIS share their data with other participating agencies, with the exception of Blind Service Providers. These blindagencies serve specific protected client populations, such as domestic abuse, sexual abuse, HIV/AIDS, alcohol and/or substance abuse, and mental health, and do not share client information.
GENERALLY, all personal information we maintain is covered by this policy. Generally, your personal information will only be used by this agency and other agencies to which you are referred for services.
Information shared with other HMIS agencies helps us to better serve our clients, to coordinate client services, and to better understand the number of individuals who need services from more than one agency. This may help us to meet your needs and the needs of others in our community by allowing us to develop new and more efficient programs. Sharing information can also help us to make referrals more easily and may reduce the amount of paperwork.
Maintaining the privacy and safety of those using our services is very important to us. Information gathered about you is personal and private. We collect information only when appropriate to provide services, manage our organization, or as required by law.
II. CONFIDENTIALITY RIGHTS:
This agency has a confidential policy that has been approved by its Board of Directors. This policy follows all HUD confidentiality regulations that are applicable to this agency, including those covering programs that receive HUD funding for homeless services. Separate rules apply for HIPAA privacy and security regulations regarding medical records.
This agency will use and disclose personal information from HMIS only in the following circumstances:
1. To provide or coordinate services to an individual.
2. For functions related to payment or reimbursement for services.
3. To carry out administrative functions including, but not limited to legal, audit, personnel, planning, oversight or management functions.
4. Databases used for research, where all identifying information has been removed.
5. Contractual research where privacy conditions are met.
6. Where a disclosure is required by law and disclosure complies with and is limited to the requirements of the law. Instances where this might occur are during a medical emergency, to report a crime against staff of the agency or a crime on agency premises, or to avert a serious threat to health or safety, including a person’s attempt to harm himself or herself.
7. To comply with government reporting obligations.
8. In connection with a court order, warrant, subpoena or other court proceeding where disclosure is required.
III. YOUR INFORMATION RIGHTS:
As a client receiving services at this agency, you have the following rights:
1. Access to your record. You have the right to review your HMIS record. At your request, we will assist in viewing the record within five working days.
2. Correction of your record. You have the right to request to have your record corrected so that information is up-to-date and accurate to ensure fairness in its use.
3. Refusal. Our ability to assist you depends on having certain personal identifying information. If you choose not to share the information we request, we reserve the right to decline to provide you with services as doing so could jeopardize our status as a service provider.
4. Agency’s Right to Refuse Inspection of an Individual Record. Our agency may deny you the right to inspect or copy your personal information for the following reasons:
a. information is compiled in reasonable anticipation of litigation or comparable proceedings;
b. information about another individual other than the agency staff would be disclosed;
c. information was obtained under a promise of confidentiality other than a promise from this provider and disclosure would reveal the source of the information; or
d. information, the disclosure of which would be reasonably likely to endanger the life or physical safety of any individual.
5. Harassment. The agency reserves the right to reject repeated or harassing requests for access or correction. However, if the agency denies your request for access or correction, you will be provided written documentation regarding your request and the reason for denial. A copy of that documentation will also be included in your client record.
6. Grievance. You have the right to be heard if you feel that your confidentiality rights have been violated, if you have been denied access to your personal records, or if you have been put at personal risk, or harmed. Our agency has established a formal grievance process for you to use in such a circumstance. To file a complaint or grievance you should contact our Andrea Rowland at: 660-265-4614
IV. HOW YOUR INFORMATION WILL BE KEPT SECURE:
Protecting the safety and privacy of individuals receiving services and the confidentiality of their records is of paramount importance to us. Through training, policies, procedures, and software, we have taken the following steps to make sure your information is kept safe and secure:
1. The computer program we use has the highest degree of security protection available.
2. Only trained and authorized individuals will enter or view your personal information.
3. Your name and other identifying information will not be contained in HMIS reports that are issued to local, state, or national agencies.
4. Employees receive training in privacy protection and agree to follow strict confidentiality standards before using the system.
5. The server/database/software only allows individuals access to the information. Only those who should see certain information will be allowed to see that information.
6. The server/database will communicate using 128-bit encryption-an Internet technology intended to keep information private while it is transported back and forth across the Internet. Furthermore, identifying data stored on the server is also encrypted or coded so that it cannot be recognized.
7. The server/database exists behind a firewall-a device meant to keep hackers/crackers/viruses/etc. away from the server.
8. The main database will be kept physically secure, meaning only authorized personnel will have access to the server/database.
9. System Administrators employed by the HMIS and the agency support the operation of the database. Administration of the database is governed by agreements that limit the use of personal information to providing administrative support and generating reports using aggregated information. These agreements further ensure the confidentiality of your personal information.
V. BENEFITS OF HMIS AND AGENCY INFORMATION SHARING:
Information you provide us can play an important role in our ability and the ability of other agencies to continue to provide the services that you and others in the community are requesting.
Allowing us to share your name results in a more accurate count of individuals and the services they use. Obtaining an accurate count is important because it can help us and other agencies:
1. Better demonstrate the need for services and the specific types of assistance needed in our area.
2. Obtain more money and other resources to provide services.
3. Plan and deliver quality services to you and your family.
4. Assist the agency to improve its work with families and individuals who are homeless.
5. Keep required statistics for state and federal funders, such as HUD.
VI. COMPLIANCE WITH OTHER LAWS
This agency complies with all other federal, state and local laws regarding privacy rights. Consult with an attorney if you have questions regarding these rights.
VII. PRIVACY NOTICE AMENDMENTS:
The policies covered under this Privacy Notice may be amended over time and those amendments may affect information obtained by the agency before the date of the change. All amendments to the Privacy Notice must be consistent with the requirements of the Federal Standards that protect the privacy of consumers and guide HMIS implementation and operation.
VIII. Web Site
We maintain a copy of the Privacy Notice on our web site at: https://hhesinc.com