Program Outcomes

 Information is gathered regularly to provide a source of data for the generation of an outcomes measurement report.  The Executive Director or representative compiles this information annually and a management report is completed.  New referrals are given surveys as they move through the various stages of our programs.  Consumers placed in a DMH supported employment service are asked about satisfaction during monthly reviews and sent satisfaction surveys annually.  Consumer Panel meetings are held quarterly.  All referral/funding sources and employers are surveyed annually as well.

99% of consumers responding to our satisfaction surveys
expressed satisfaction with our services.